Blog
Recently, I found my old blog hiding in an abandoned bit bucket. Thinking back on it I was more interested in the tech that published the static content than I was in actually writing. Now I feel like long form writing is missing from the internet. This blog is my attempt at embodying the internet I want to see. Also, writing in long form is difficult and I like activities that challenge my attention span.
Post 1 through 9 of 26 total posts
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Power tools, not shortcuts: Rolling out Windsurf at ServiceNow
What global technical training taught me about AI coding tools, engineering culture, and why the best teams value people over shortcuts.
Written by: Tommy Ryan -
Strategy one‑pagers for engineering
Strategy is choice under constraints. Write it down so people can say no to the wrong work.
Written by: Tommy Ryan -
An efficient RFC process
Make it cheap to propose, strict to accept. Your RFC process should speed up decisions, not slow them down.
Written by: Tommy Ryan -
Measuring developer experience: DORA + SPACE that matter
Measure outcomes, not activity. Start with DORA, layer SPACE, and baseline before you brag.
Written by: Tommy Ryan -
Platform teams are product teams
Internal platforms win when they have customers, roadmaps, SLOs, and deprecations — just like any product.
Written by: Tommy Ryan -
Remote‑first rituals that actually survived
Async isn’t a vibe; it’s a design problem. These lightweight rituals made remote work durable for our teams.
Written by: Tommy Ryan -
Blameless incidents, hard accountability
Blameless doesn’t mean consequence-free. It means we fix systems first — and we still expect owners to own.
Written by: Tommy Ryan -
Technical roadmaps as narratives
Customers don’t buy milestones — they buy the story those milestones make possible. Write roadmaps people can follow.
Written by: Tommy Ryan -
The rewrite temptation vs. responsible refactoring
Teams overestimate greenfield and underestimate the compound interest of small, safe refactors. Here’s a practical playbook.
Written by: Tommy Ryan