Blog

Recently, I found my old blog hiding in an abandoned bit bucket. Thinking back on it I was more interested in the tech that published the static content than I was in actually writing. Now I feel like long form writing is missing from the internet. This blog is my attempt at embodying the internet I want to see. Also, writing in long form is difficult and I like activities that challenge my attention span.

Post 1 through 9 of 26 total posts

  • Power tools, not shortcuts: Rolling out Windsurf at ServiceNow

    Power tools, not shortcuts: Rolling out Windsurf at ServiceNow

    • leadership
    • engineering
    • ai
    • tools

    What global technical training taught me about AI coding tools, engineering culture, and why the best teams value people over shortcuts.

    Written by: Tommy Ryan
  • Strategy one‑pagers for engineering

    Strategy one‑pagers for engineering

    • strategy
    • leadership
    • focus
    • execution

    Strategy is choice under constraints. Write it down so people can say no to the wrong work.

    Written by: Tommy Ryan
  • An efficient RFC process

    An efficient RFC process

    • process
    • leadership
    • architecture
    • culture

    Make it cheap to propose, strict to accept. Your RFC process should speed up decisions, not slow them down.

    Written by: Tommy Ryan
  • Measuring developer experience: DORA + SPACE that matter

    Measuring developer experience: DORA + SPACE that matter

    • devex
    • metrics
    • leadership
    • culture

    Measure outcomes, not activity. Start with DORA, layer SPACE, and baseline before you brag.

    Written by: Tommy Ryan
  • Platform teams are product teams

    Platform teams are product teams

    • platform
    • product
    • leadership
    • strategy

    Internal platforms win when they have customers, roadmaps, SLOs, and deprecations — just like any product.

    Written by: Tommy Ryan
  • Remote‑first rituals that actually survived

    Remote‑first rituals that actually survived

    • leadership
    • culture
    • process
    • remote

    Async isn’t a vibe; it’s a design problem. These lightweight rituals made remote work durable for our teams.

    Written by: Tommy Ryan
  • Blameless incidents, hard accountability

    Blameless incidents, hard accountability

    • reliability
    • culture
    • leadership
    • incidents

    Blameless doesn’t mean consequence-free. It means we fix systems first — and we still expect owners to own.

    Written by: Tommy Ryan
  • Technical roadmaps as narratives

    Technical roadmaps as narratives

    • leadership
    • strategy
    • roadmap
    • product

    Customers don’t buy milestones — they buy the story those milestones make possible. Write roadmaps people can follow.

    Written by: Tommy Ryan
  • The rewrite temptation vs. responsible refactoring

    The rewrite temptation vs. responsible refactoring

    • leadership
    • engineering
    • process
    • culture

    Teams overestimate greenfield and underestimate the compound interest of small, safe refactors. Here’s a practical playbook.

    Written by: Tommy Ryan